At Intend, we know that responsive, knowledgeable support is essential for your business. That's why we provide multiple ways to get the help you need, whether it's an urgent issue, a how-to question, or staff training. Our dedicated team is here to help you stay productive and confident in using the system.
You can reach us in the way that works best for you, whether that's logging a support ticket, searching our Knowledge Base, or
sending us a direct email. However you choose to get in touch, we'll respond promptly and helpfully.
Log a request through our ticketing system for efficient, trackable support. Ideal for feature requests, system issues, system function advice or training needs.
Our searchable Knowledge Base is available 24/7 and includes walkthroughs, and step-by-step guides on how to work with Intend's rich functionality.
For anything else, just drop us a message. Our support inbox is monitored throughout working hours and we'll get back to you as soon as we can.
Our Commitment to Exceptional Support and Operational Efficiency
We take each of our clients' businesses and operations very seriously. Our goal is for you to benefit fully from Intend's automated efficiency tools and to help you streamline your day-to-day tasks wherever possible.
When issues arise, we make it our business to be there for you. While our Service Level Agreement defines our formal response times, we go beyond this wherever we can, aiming to respond as quickly as possible so that your workflow remains uninterrupted
Our clients will attest to the fact that we pride ourselves on offering a responsive, prioritised support service that is second to none.
Communication is consistent, clear and to a very high level. This has been a collaborative project; a combined aim to provide our company with solutions to industry wide frustrations.
Imogen Bunbury
Managing Director
Guy Goodfellow Collection
Intend's software streamlined our processes, saving time and enhancing efficiency. Their team provided exceptional support and clear communication from concept to completion.
Molly Hagreen
Production Manager
Salvesen Graham
With their experience, reputation and industry knowledge of interior design, Intend Technologies Ltd. was the obvious choice for Robert Kime.
Orlando Atty
Managing Director
Robert Kime
With deep industry expertise and an intuitive approach, we understand your needs and speak your language. Whether you're looking to streamline operations or enhance efficiency, we're here to help.