Providing a dependable, efficient and continuous support service
is an important part of what we do; we are here to help.
We take your business seriously and endeavour to ensure that our contribution is to make it run
more smoothly and efficiently by making sure Intend operates without issue.
If you do have a problem, we provide a number of helpful ways through which to find a speedy resolution.
Our knowledgebase is essentially
a comprehensive user guide, providing
helpful tips on how to perform any task within
Intend, along with visual references.
Our support ticketing system allows our clients
to register support and feature requests at
different priority levels that get responded
Communication is consistent, clear and to a very high level. This has been a collaborative project; a combined aim to provide our company with solutions to industry wide frustrations.
Service continues beyond the delivery of Intend. Our team have had permanent communication where help has been needed or clarity has been required.