Providing a dependable, efficient and continuous support service
is an important part of what we do; we are here to help.
We take your business seriously and endeavour to ensure that our contribution is to help make it run more
smoothly and efficiently. We do this, by making sure Intend operates with as few issues as possible.
Intend Software Knowledgebase
Our knowledgebase is a comprehensive
interactive user guide, providing helpful
tips on how to perform any task within
INTEND, along with visual references.
interactive user guide, providing helpful
tips on how to perform any task within
INTEND, along with visual references.
Intend E-support System
Our ticketing system enables clients
to register support and feature requests.
Different priority levels are assigned and responded to accordingly meaning that we consistently meet our SLA.
to register support and feature requests.
Different priority levels are assigned and responded to accordingly meaning that we consistently meet our SLA.
And of course, we are available
by email and telephone
by email and telephone
Communication is consistent, clear and to a very high level. This has been a collaborative project; a combined aim to provide our company with solutions to industry wide frustrations.
Service continues beyond the delivery of Intend. Our team have had permanent communication where help has been needed or clarity has been required.
Imogen Bunbury
Managing Director